Quest for the Shortcut to Operational Excellence
The ongoing treasure hunt in this industry is the quest for the shortcut to operational excellence. Sorry to disappoint you treasure hunters out there but there is no shortcut. There IS a right way to do it but it will take lots of hard work of all levels of the organization. Structure, guidance and expertise are available to those organizations willing to make a commitment.
There is nothing wrong with moderate, modest changes and improvements. But this is only the start. Keep at it! Your goal is to put in place change that actually transforms the organization. Thus the treasure hunt should be the quest for the gold waiting in holistic and strategic organizational change. We’re talking about that overwhelming cultural transformation that proves the return on investment. Anything less is only buying time.
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